Frequently Asked Questions
Find answers to common questions about our products and services
Yes, all our products are sourced from certified organic farms in the Himalayan region. We ensure that no synthetic pesticides or fertilizers are used in the cultivation process.
We typically deliver within 3-5 business days for metro cities and 5-7 business days for other locations. Fresh products may have different timelines to ensure quality.
Yes, we offer free shipping on all orders above ₹999. For orders below this amount, a flat shipping fee of ₹100 is applicable.
We accept returns within 7 days of delivery for unopened products. Due to the nature of our products, we cannot accept returns on opened or consumed items. Please contact our support team for assistance.
Once your order is shipped, you'll receive a tracking number via SMS and email. You can also track your order by logging into your account and visiting the "My Orders" section.
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